What We Collect and Why We Use It
When you open an account with us, we collect your name, contact details, and the payment method you use — including wallet identifiers associated with JazzCash, Easypaisa or Raast transactions. We use this to process your deposits, verify withdrawals, and keep your account secure. If you
-
1
reach out to our support team, that conversation is also stored so we can follow up accurately. We do not sell your personal data to third parties. Payment transaction records are retained as required by applicable financial compliance rules in the regions where our service is
-
2
available, and that retention period depends on local law. When you visit our site on mobile or desktop, we also collect standard browser and device data — such as IP address and session cookies — to keep the login flow working and to detect unusual access
-
3
patterns. You can request a copy of the data we hold on your account by contacting us directly through the support channel. Any data correction or deletion request is handled subject to our legal retention obligations. Availability of this service and its associated data practices apply
-
4
only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.